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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Connor D

September 29, 2023

5  out of  5 rating by Connor D
"Encountered a minor hiccup with my insurance card's delivery, and my agent, DeAnna, displayed an extraordinary level of kindness, warmth and genuine care. I feel immensely fortunate to be insured by State Farm, knowing they have such compassionate and capable individuals ready to assist."

Vanessa Hines

September 25, 2023

5  out of  5 rating by Vanessa Hines
"It is always a wonderful interaction with Brian Pinkstaff State Farm when I need help with my insurance Kiefer always goes the extra mile to make sure everything is taken care of!"

tammy fitzgerald

September 22, 2023

5  out of  5 rating by tammy fitzgerald
"Kiefer Provost, was very professional and helped me with getting a copy of our declarations pages for my husbands vehicle. We received the email and attachment within minutes of me speaking to him."

ryan strong

September 14, 2023

5  out of  5 rating by ryan strong
"Brian really cares about his customers!"


September 14, 2023

5  out of  5 rating by K P
"Great experience with an amazing agent"

DeAnna Bredeson

August 22, 2023

5  out of  5 rating by DeAnna Bredeson
"They're a great State Farm office. Quick to respond when I need help with my insurance. Super helpful when I have insurance questions. They worked hard for me and I appreciated it."

Kenyatte Gibbs

April 28, 2023

5  out of  5 rating by Kenyatte Gibbs
"Nothing but great service, fast response for your needs."

Kandace Peterson

April 14, 2023

5  out of  5 rating by Kandace Peterson
"Brian Pinkstaff is a great person to work for. Carie and DeAnna are pretty great, too. Thanks for hiring me, Brian."

Lenora Tripplett

March 30, 2023

5  out of  5 rating by Lenora Tripplett
"I was considering trying to find another insurance, after working with Deanna who understood my needs and, worked with me diligently to resolve my concerns, I came out better staying at State Farm than trying to find a better fit. Shop and, compare in the end, State Farm will be there. Tell Ms. Deanna I sent you!"

Kalli Hamilton

March 30, 2023

5  out of  5 rating by Kalli Hamilton
"I’m have never had nothing but spectacular service with Brian and his staff I would highly recommend them"

Brandon Camp

February 28, 2023

5  out of  5 rating by Brandon Camp
"Answered all my questions and very family oriented and doesn't sugar cost anything!"

jeffrey witt

February 22, 2023

4  out of  5 rating by jeffrey witt
"Very helpful and a great looking bunch...twelve stars."

Emily Jones

February 14, 2023

5  out of  5 rating by Emily Jones
"Always the best and most friendly agents and office...absolutely has been there for me! Thank you State Farm😀 In Christ. Emily Jones"

Deoveon Willingham

February 3, 2023

5  out of  5 rating by Deoveon Willingham
"Great services"

Mike Kinney

January 27, 2023

5  out of  5 rating by Mike Kinney
"When I received the renewal notice from my previous insurance provider, it showed a very large increase in premiums. Brian recently became a member of my Masonic lodge and I knew he was an insurance agent so I asked him to review my policies. He was able to save us a significant amount of money and gave us better coverage. His staff is also very friendly and knowledgeable. Thank you Brian."

Kristin Blanchard

January 27, 2023

5  out of  5 rating by Kristin Blanchard
"Love my State Farm! If you want an insurance company that takes care of you and treats you like family, hit up Brian Pinkstaff's office and talk to one of the lovely ladies about how you can make that happen!!"

Jayme Durkee

January 26, 2023

5  out of  5 rating by Jayme Durkee
"Working with Brian and his team was a great experience! He helped me save over $4000 on my home, auto, and umbrella insurance. When he first gave me the quote, I didn't actually believe him. We sat down and reviewed the coverages, and I saved a ton by switching. Brian has a warm and fun personality, his team was helpful throughout the process, and I appreciate how he invests in the Rockford community. I definitely recommend Brian to friends, family, and colleagues."

Vince Banasik

January 26, 2023

5  out of  5 rating by Vince Banasik
"Best customer service and loyalty!!"

Cameron Farrell

January 26, 2023

5  out of  5 rating by Cameron Farrell
"It was a pleasure working with Erin. She was very knowledgeable with every question I asked, and provided me with a lot of great options. All around an awesome experience, would highly recommend Brian’s agency to anyone looking for insurance!"

Kwamé Casey Jr.

January 25, 2023

5  out of  5 rating by Kwamé Casey Jr.
"Brian has to be the most amazing person I’ve dealt with when it comes anything but especially insurance. He helped me save some money while showing me the value of what I got. He also helped me add a family member into my insurance. 1000/10. I recommend him to everyone"


January 25, 2023

5  out of  5 rating by E J
"Worked with DeAnna and she's one of the most positive and respectful Agents I've run across. She's absolutely relentless in helping customers. Great Asset to this Agency!!!"

Randy Peak

January 24, 2023

1  out of  5 rating by Randy Peak
"2nd edit after reply: That's okay, I got better rates elsewhere. Paid reviews. inb4 he pays for _bad review deletions_ Had every intention of getting cheaper insurance, apparently, if you aren't 'cool', you get sh1t service... And if insurance is a legal requirement, are you allowed to refuse service? I'll speak with my lawyer about that. Apparently, their customer service is so delicate, you should walk on eggshells to get insurance, otherwise they'll hang up on you. Great business practice, guys. edit:Tried to apologize, apparently their phone system is logging, and they could care less... Could you blame them? you're required to deal with these people."

Foe Pound

November 29, 2022

5  out of  5 rating by Foe Pound
"My wife has State Farm and this is truly the best company we have ever worked with"

Jordan Beardsley

November 8, 2022

5  out of  5 rating by Jordan Beardsley
"Very helpful staff"

Roz Okeke

September 26, 2022

5  out of  5 rating by Roz Okeke
"Brian is a great guy to network with. He is generous and compassionate. Always willing to help."